Return & Refund Policy
Return & Refund Policy
At Abrarwear, we want you to feel confident with every purchase. If you are not fully satisfied with your order, please review our return policy below.
Return Eligibility
- Returns must be requested within 7 calendar days of delivery.
- Items must be unused, unworn, unwashed, and in original condition with tags attached.
- Proof of purchase or order confirmation is required for all returns.
Non-Returnable Items
The following items are not eligible for returns or exchanges:
- Used or worn jewelry and accessories
- Headwear items including hijabs, undercaps, and kufis
- Final sale or clearance items
- Used, damaged, washed, or altered products
Return Process
To request a return, please contact us at support@abrarwear.com within 7 calendar days of delivery with your order number and reason for return. Please do not send items back without prior approval.
Once approved:
- Securely package the item.
- Ship the item to the return address provided by our support team.
Customers are responsible for return shipping costs unless the item received was incorrect or defective.
Refunds
Once your return is received and inspected, approved refunds are typically processed within 5–7 business days.
- Refunds are issued to the original payment method.
- Original shipping charges are non-refundable unless the return is due to our error.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 calendar days of delivery and include photos of the item and packaging so we can assist you promptly.
International Orders
International customers are responsible for return shipping fees and any applicable customs charges.
Product Appearance
Please note that actual product colors may vary slightly due to lighting, photography, and screen display settings.